Patti Peirce is National Manager, Customer Activation, Billing and Assurance – Testing in Telstra. Her accountability is to ensure that a large number of Telstra's core systems are fully tested prior to implementation, to ensure maintenance of production stability.
Patti holds a Bachelor of Business Administration degree from the University of Texas. She has lived in Australia for 20 years and has over 20 years' experience in the IT industry in the US, Australia, New Zealand, and Southeast Asia. Commencing as a programmer, Patti has had senior management roles with many industries, including transport, banking, oil, and telecommunications.
Over the past ten years, Patti has specialised in the telecommunications industry. In particular systems integration throughout Southeast Asia, predominantly for Malaysia Telecom, through a consulting services company in which Patti was one of the principals.
Since joining Telstra in 1994 Patti has been involved in projects ranging from the implementation of the Austel numbering plan project (8 digit phone number conversion), to testing and year 2000 compliance.