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Employee engagement

What are the new rules of engagement between effective leaders and employees?

The world's top performing organisations understand that employee engagement is a force that drives performance outcomes. In the best organisations, engagement is more than a human resources initiative, it is a strategic foundation for the way
they do business.

Research shows that engaged employees are more productive. They are more profitable, more customer focused, safer, and more likely to withstand temptations to leave. The best performing companies know that an employee engagement improvement strategy linked to the achievement of corporate goals will help them win in the marketplace. Actively engaged employees improve an organisation's bottom line.

During today’s presentation we will learn the new rules of engagement together with strategies to improve employee engagement and your bottom line.

Guest Presenter


Stephen Barrow – General Manager – People and Culture for Group Business Services – NAB

Stephen was appointed General Manager of People and Culture for Group Business Services in September 2011.

Born and raised in London, Stephen was educated in the UK. His early career was in sales with Rank Xerox in Central London. This role was fantastic in instilling early into his career an absolute customer and sales mindset and solid business disciplines. Sponsored by Xerox, he returned to University in Manchester to undertake a PhD in organisational change, which led to the next ten years being spent researching ‘change’, teaching MBA and running his own small consultancy business. During this time he was based in the UK and then in Dubai for almost 5 years, working all over Asia and the Middle East.

Stephen joined HSBC in Hong Kong in 1997 to lead the regional performance management, talent and organisational development agendas across Asia. He returned to London with HSBC in 2001, taking on a number of group-wide roles, most notably as Global Head of People Strategy and Resourcing. During this time Stephen worked extensively in the US, South America, Canada and France.

He joined the Royal Bank of Scotland in early 2005 as Chief Learning Officer and Head of Organisational Effectiveness. Taking a family decision to return to Asia, Stephen’s next role was establishing and leading Hewitt’s Leadership development business across Asia, based again in Hong Kong. He arrived in Australia in mid-2007 to take on the position of Executive Director, HR with Telstra.

Stephen joined NAB in February 2009 with responsibility for the Technology People and Culture and Change Management agendas. He also led a number of imperatives across GBS, including the performance management, capability and talent initiatives.

Stephen has a UK Civil Partnership with his long term Australian born partner, Lawrence. They have three dogs, an Irish Wheaton Terrier from New Zealand, called ‘Baxter’ and two Scottish born (and very well travelled) ‘Westies’, Wyndham and Hobbs. Having had an international career for almost 20 years, coming to Australia has been about settling and putting down roots.

Join WIT and attend our next networking event.
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