2004 Events

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Views at C-level IT

We will attempt to demystify the role of CIO through our illustrious panel's  – made up of government and private sector CIOs – working experience. They will address such questions as to what drives organisations to create the CIO role in their executive team, how CIOs add value, and what you should know if you aim for the C-level IT job.

Guest Presenters


Peter Bennington – CIO – Government Employees Superannuation Board (GESB)

Peter Bennington is the CIO for the Government Employees Superannuation Board and has over 20 years' experience in the management and implementation of IT projects across a diverse range of industries.

Peter is a foundation member of the Perth chapter of the Project Management Institute, a member of the Australian Computer Society, possesses a Bachelor of Business degree in information processing and a Master of Science in project management. Peter's master's thesis was on IT benefits management and his research into this area has been published by the Project Management Institute in their Project Management Journal, July 2004 edition.

Doug Horsley – CIO – St John of God Healthcare

Doug Horsley is the CIO St John of God Healthcare (SJOG). Coming from a business background, Doug believes the main objective of a governance framework within any organisation is to balance the opportunity management and risk management in the context of the strategic direction of the organisation. He is of the view that the primary role of the IT governance framework is to balance all the new opportunities IT may afford the organisation with the potential risks they may have on the existing IT operations.

Doug Horsley has a wealth of management experience particularly in the area of world class manufacturing in Europe, Asia and Australia. He has also fulfilled the role of CIO for Swan Brewery and ERG. His skills are in strategic planning, supply chain management and IT management. Doug sees his current role as a change agent, through the implementation of processes in IT with the objective of aligning IT with the business needs of SJOG.

James Furness – CIO – Coventry Group



It's time to put human capital on the balance sheet

The success of every business depends on their staff, so why is it that so many organisations pay token attention to the mantra "attraction, selection, retention of the best" and do not fully appreciate the cost of getting these wrong? Business is very aware of the depreciation of capital assets, can measure the cost of bad business decisions and of failed projects, but ignores the effect to the bottom line of high attrition and unsuitable human assets.

Guest Presenter


Rob Rowe – Executive Consultant – DBM Australia

Rob enjoyed a successful high-profile career at IBM, was a world-recognised technical expert based in the US and Director of Organisation and Management Services. He subsequently held directorships in career transition and leadership development companies in New York and London. He launched the Oxford University management competency development program in the US, and, as a Development Adviser, trained and coached participants to attain Oxford University Management certification. He is currently an Executive Consultant with DBM Australia, a leading provider of strategic human resource solutions.
 
Rob has attained management certification in the United States from Georgetown University in Washington DC, Kellogg Graduate School of Management Northwestern University, and Colgate Darden Graduate School of Business University of Virginia. He is a popular speaker on motivation and leadership for MBA programs at Australian universities.

Trends for the IT industry – 2004 to 2006

The success of every business depends on their staff, so why is it that so many organisations pay token attention to the mantra "attraction, selection, retention of the best" and do not fully appreciate the cost of getting these wrong? Business is very aware of the depreciation of capital assets, can measure the cost of bad business decisions and of failed projects, but ignores the effect to the bottom line of high attrition and unsuitable human assets.

Guest Presenter


Bill Stewart – State Manager, Western Australia – IBM

Bill has over 30 years' experience in the ICT industry having joined IBM in Perth as a Systems Engineer in 1973. Prior to joining IBM he was employed by BHP specialising in plant management and mining.
 
In Perth, Bill held positions in technical support, including spending time in IBM's worldwide technical support centre in Europe, systems engineering management, account management, before moving to Melbourne in 1985 as the Client Executive for IBM Australia's largest customer, National Australia Bank (NAB). Bill held global responsibility for IBM's relationship with NAB in Australia, UK, USA and New Zealand, and managed a worldwide team in supporting their ICT strategy, business and technology integration plans and the establishment of global ICT standards.

In 1998 Bill was appointed General Manager of the financial services sector for IBM Global Services, where he had responsibility for leading a team in marketing IBM's services offerings of outsourcing, systems integration services and information technology services to the financial services marketplace in Australia and New Zealand and, at a operational level, managing a team of technical and operations support staff responsible for the operating environment of IBM's customer base who had outsourced their ICT operations, application managed services and project implementation to IBM. In 2002 Bill was appointed State Manager for Western Australia.
 
Bill is a graduate of Curtin University in business management and has attended advanced management training at University of Virginia and Harvard Business School.

Has IT helped or hindered in the delivery of business strategy?

Information technology has long been considered as being unable to meet the expectations of business. This event encompasses a dynamic and high-profile panel of business and IT leaders who will challenge or agree with this statement.

Guest Presenters


Christine Christian – CEO – Dun & Bradstreet Australasia

Christine Christian is recognised as one of the country’s leading authorities on debt management practices. The CEO of Dun & Bradstreet Australasia (DBA), Ms Christian has specialised in this rapidly growing industry for over 15 years, both in Australia and overseas. Throughout her career, she has been noted for pioneering numerous groundbreaking services and setting benchmarks for standards within the industry.

Today, Ms Christian is one of Australasia’s most respected business commentators. She is frequently quoted in national and international media and is a sought-after keynote speaker at conferences and seminars throughout the region.

Formerly the Managing Director of Dun & Bradstreet Australia & New Zealand, Ms Christian led the much publicised management buy-out of D&B’s Australasian operations from the US parent company last year.  Since then, DBA has experienced a growth boom resulting in a 46 per cent increase in revenue and subsequent profits.

Her strategies for future growth include developing DBA’s already considerable commercial credit referencing business to include the $115 million consumer credit reference market; expanding its innovative receivables management outsourcing business; maintaining its lead in the development of unique credit and risk scoring products to identify financial distress and predictability of debt; and building its database which already covers every known entity trading in Australasia.

Before heading up DBA, Ms Christian worked closely with leading specialist credit sector organisations in the USA, Asia, Europe, New Zealand and Australia. During that time, she held a number of senior executive roles including Managing Director, Operations Director and Sales Director.

She holds a BA from the University of Melbourne and is a member of a number of associations both in Australia and internationally.

Linda Dewar – Head of Major Enterprise Initiatives – ANZ Banking Group

Linda Dewar is a senior executive at the Australia and New Zealand Banking Group Limited (ANZ). She has held several positions within ANZ, both with the IT division and the business.  She has an extensive background in business and financial management, and information technology.

Linda is responsible for the development and implementation of a new teller solution to 732 ANZ branches. This program had a large cultural change component and required reskilling of 3500+ branch staff. The program commenced in 2002 and was completed last month. She is also charged with deploying a common set of customer banking transactions across the channels of branches, ATMs, phone banking, internet banking, and call centres to support the vision of a consistent customer experience.

Prior to joining ANZ, Linda joined UNISYS in the management consulting practice in the area of organisational change. Given her extensive background in major programs, she extended her responsibilities to include the role of Principal – Management Consulting, and Systems Integration Practices across three states: WA, SA and Victoria. 

Linda has held senior management positions with a number of organisations, including FUJITSU, Thorn EMI, ICL and Nixdorf. She has extensive experience in the services industry and consulting arena with a sound track record in building and managing corporate relationships.

Her professional interests lie in organisational change, business management and large-scale program management. She has continued to educate herself over time, by undertaking countless courses in management and specific skills training.  She is currently studying for an MBA.  Linda also has a keen interest in mentoring and assisting with the personal development of others.

Wendy Thorpe – CIO – AXA

Wendy Thorpe has been the Chief Information Officer at AXA, with responsibility for Australia and New Zealand since 1 January 2003. She initially joined AXA (then NMFM) in December 1990, as a Senior Business Analyst, working in the funds management business.

From 1991 through to 1994, Wendy managed a range of systems and business projects for the off-shore funds management businesses both on-site and from Melbourne. She was promoted during this time to lead the international (ex Australia) systems area.

In 1995, Wendy was Manager Business Services for National Mutual Funds Management, (NMFM) based in Australia. This role included responsibility for the accounting, finance and investment performance reporting of NMFM. She became Manager Global Systems in 1997 and during this period, Wendy led the IS design team across all areas of NMFM, as part of the proposed merger with MLC.

Wendy worked with Ian Campbell to structure and negotiate the agreement with Accenture IN 1999, to bring about a transformation program across all of information systems. Wendy then became the Break Fix Manager, responsible for production support, and for putting the first common processes and metrics in place across the newly formed Break Fix Team.

Prior to joining AXA, Wendy spent five years with Australian Unity, the last three of which were as the IS Manager for the group, and two years with a government authority. She has formal qualifications with a Bachelor of Arts (French major), Bachelor of Business (accounting major), and a Graduate Diploma in Finance and Investment.

Sue Wallace – CIO – Avanteos

Sue has been in the financial services industry for 15 years. The majority of this time has been spent in analysis and consulting roles focused on the provision and improvement of business systems and processes. She has also work in account management, product promotion and financial planning advice roles within the superannuation industry.

For the last six years, Sue has been a member of the Avanteos team that has built and delivered to market a wholesale wrap platform which is now the platform provider for eight financial dealer groups and financial institutions. Whilst initially a project manager and systems/business analyst in the development of the Avanteos platform, for the last two years she has held the role of CIO.

Be seen, get known, move ahead

Information technology has long been considered as being unable to meet the expectations of business. This event encompasses a dynamic and high-profile panel of business and IT leaders who will challenge or agree with this statement.

Guest Presenters


Robyn Henderson – Global Networking Specialist

Regarded as a Global Networking Specialist, Robyn has authored seven books, including the four networking and business-building titles: Networking for $uccess, How to Master Networking, Be Seen, Get Known, Move Ahead: Beginners Guide to Self-Promotion, and Networking Magic: 366 Hot Networking Tips. She has also been a contributing author in the American bestseller Masters of Networking.

Robyn has spoken in ten countries, presenting over 150 times each year and has never advertised. All her work comes from networking, referrals and her website.

Dress – Impress – Career – Success

We spend our entire career ensuring we update our skills and knowledge, but often we have the same outdated image from yesteryear.  Physical presentation is a critical element to initial impression and continued career success. We should ensure we spend time on achieving a look to reflect this.

Guest Presenters


Negba Weiss-Dolev – Managing Director – Resurgence

Negba Weiss-Dolev is Managing Director of Resurgence, a company she recently formed to assist companies wishing to re-energise their workforce and, amongst other services, assist people at a career crossroad.

Negba got to the top in her successful IT career. Prior to forming Resurgence, she was General Manager, Business Solutions Group, of Adacel Technologies and a Senior Executive at Telstra Corporation. Her many skills include that of a change agent, capable of facilitating shifts in behaviours, as well as systems and processes.

Warwick Whitford – Image Consultant

Warwick Whitford has extensive experience as an Image Consultant for photos and visual concepts in addition to being a stylist and makeup artist for theatre, television, magazine publications, modelling shoots and model portfolios.

How CEOs can address the issue of female retention in the workforce

A lively and stimulating panel discussion on how CEOs can address the issue of female retention in the workforce. Joining us will be panel members from multiple industry sectors drawn from government, corporate, recruitment and consulting organisations.



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